Maintenance and Property Inspections

We keep your investment safeguarded

At Summit Point Property Management, we know that well-maintained properties rent faster, retain tenants longer, and reduce costly turnover. That’s why we treat maintenance not as a reaction—but as a core part of protecting your asset.

Tenants can easily submit maintenance requests through a secure, user-friendly online portal, available 24/7. From there, we coordinate directly with trusted, vetted vendors and keep communication open with both you and the tenant every step of the way. Whether it’s a minor fix or an emergency call, we handle it quickly and professionally—day, night, weekends, or holidays.

Vendor invoices and statements are available and prepared from our in house accounting department.

How This Benefits You

Quality repairs at fair, competitive rates
Round-the-clock protection—we respond to issues nights, weekends, and holidays
Clear, accurate billing for easy expense tracking
Fast, reliable service that keeps your tenants satisfied and your property in top shape

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Owner or Renter?

As Your West Michigan Property Manager, We Take Care of Everything.

Marketing

Marketing is key to successful rentals. Summit Point Property Management provides your listings linked across multiple platforms for maximum visibility and exposure.

Tenant Screening

We conduct extensive screening on all tenants and handle everything from moving your qualified tenant into their new home, to rent collection, to handling maintenance issues.

Rent Collection

We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything so you have to worry about nothing.

Maintenance

We conduct inspections upon move-in and move-out that include documentation of the property condition and have processes in place to handle tenant maintenance issues effectively and efficiently.

Financials

We have an in house bookkeeper on staff for your detailed reporting tools and statements to stay in tune with how your investment is performing

Eviction Protection

In the unfortunate event that a tenant needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected.

Grand Rapids Property Management Guarantees

Rest Easy Knowing We’ve Got You Covered.

Happiness Guarantee

We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.

Results Guarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.

Leasing Guarantee

Our leasing guarantee states that if a tenant does not fulfill at least 9 months of a lease term, we will find you a new tenant for free.

30 Day Rental Guarantee

If we are unable to lease your home in 30 days or less we will give you ONE month of management free!

Pet Guarantee

For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.

Grand Rapids Property Management

We Eliminate the Stress of Property Ownership